The Latest News


Who Will Dominate the Smart Home Movement?

Who will prevail in the emerging smart home market? In our recent Internet of Things post, we discussed the power of IoT and how smart devices will drive forward the connected home movement from an energy perspective. As time goes on, more and more companies are entering this market with innovative and promising smart home …


The Internet of Every Thing: Smart Home Edition

IoT: the Internet of Things The Internet of Things, or IoT, has been defined as “a development of the Internet in which everyday objects have network connectivity, allowing them to send and receive data.” According to the research firm Gartner, 3.9 billion connected things were used in 2014 and by 2020, it is expected to …


Tesla’s Take on Technology and the Changing Utility Business Model

This blog is inspired by interesting articles found on Utility Dive and Quartz.   Business shifting utility industry Elon Musk and Tesla are constantly making the headlines – the business is creating disruption, and its real news. Tesla is fundamentally changing the economics of energy and many are asking how its innovations will impact the utility …


Why Can’t We Be Friends? The New Utility-Customer Relationship

This blog is inspired by a very interesting article on Intelligent Utility.   Utility-Customer Relationship As far as customer relationships go, consumers do not often consider their relationship with their utility as anything special. Think about it: when is the last time you experienced outstanding customer service and felt admiration or loyalty for your utility …


Consumer Engagement Solution to California Drought

Throughout the past several months, news outlets have informed the public of the historical water shortage in California that has just recently transformed into a crisis. On Tuesday, the Los Angeles Times published an article saying that statewide water conservation has improved since earlier this year but the southern counties lag behind the northern counties …


Why Customer Data Matters to Utilities

Customer data is important to utilities. In many cases, customer data analytics is described as the review of consumption patterns provided by smart meter inputs. Not only can customer data analytics be used to help control consumption, it can be used to increase customer experience. Loyal customers are willing to go with the utility in new directions with new …


Customer Consciousness

Today’s successful utilities all have something in common – they believe in building strong relationships with their customers. These utilities act differently than their peers for a good reason: the utility market is competitive in a way it never was before, and they understand their customers will play a more important role in the future. …


Which Appliances are Most Important to Unplug?

The simple answer to the question is the ones that use the most energy, but how do you know which ones want all the power? The DOE provides us with the typical wattages of various appliances, which is a great starting place. Also included in their article is a formula that will tell you how many …