Category - Company

5
Jan

Four Utility and Customer Engagement Lessons for 2015

The new year is here, and we’re in the season for looking back and summing up the the year that has passed with retrospectives and year-end research results. Here are four from 2015 with takeaways for utilities interested in customer engagement. The Energy Business 1. The Grid Edge 2015 Year in Review Discussion of the …

22
Jul

We’re In!

Brilliency is excited to announce its acceptance into the Flashstarts accelerator program for Summer 2015. Flashstarts provides invaluable resources, such as expertise, experience, and mentorship, to startup entrepreneurs and their companies.  Brilliency’s team will hotel in the Flashstarts new Terminal Tower offices, in Downtown Cleveland, as it launches its Brilliant Efficiency platform for utilities and residential utility consumers. …

26
Jun

The Internet of Every Thing: Smart Home Edition

IoT: the Internet of Things The Internet of Things, or IoT, has been defined as “a development of the Internet in which everyday objects have network connectivity, allowing them to send and receive data.” According to the research firm Gartner, 3.9 billion connected things were used in 2014 and by 2020, it is expected to …

11
Jun

Why Can’t We Be Friends? The New Utility-Customer Relationship

This blog is inspired by a very interesting article on Intelligent Utility.   Utility-Customer Relationship As far as customer relationships go, consumers do not often consider their relationship with their utility as anything special. Think about it: when is the last time you experienced outstanding customer service and felt admiration or loyalty for your utility …